Social Media FAQ
Social media design & setup
After connecting with your account manager, your social media accounts will be created or revamped for success. Our team will create stunning headers and profile pictures that resonate well with your audience and your profile will be optimized to increase engagement, leads and customers for your business.
As soon as you are ready and have chose your Social Scousers plan, you will be assigned a dedicated Account Manager that ensures the success of your social media presence. Your social media manager will work with you to consolidate your goals and expectations and create a strategy to make them a reality.
We take time and consideration to create the best content strategy for your social media accounts. You can expect content centered around your business that either informs, engages or inspires your audience. This mix of content will allow your brand to reach anyone in your target demographic and have them truly understand what you have to offer. Our clients are encouraged to share all pictures and videos that they have with us so that we may put them to best use for the growth of their campaign. If you do not have a ton of media to share with us, no problem. We study your industry enough to provide relevant content to your audience while you continue to run your business.
social media growth
Awareness of your business is extremely important to the growth of your business. There are two ways to grow an audience: paid advertising and organic growth. We use all methods available to ensure your brand is noticed. All growth and following through your social media pages will be business targeted customers within the criteria of your ideal brand character
brand reputation and monitoring
Many businesses fail to realize the negative effects that bad online reviews can have on sales. Even worse than having negative reviews about your brand posted online is having negative reviews about your brand posted online and not responding in a timely manner. All of your brand reviews and comments will be taken care of immediately if customer service response options are included in your plan.
monthly reports and calls
Depending on the plan you choose, you will have scheduled calls with your Account Manager on a monthly basis to discuss the current results and direction of your campaign. This also gives us the time to build meaningful relationships with our clients.
when do I start seeing results?
The industry average for this is six months. Six months in to social marketing you will begin to have a feel for what is working and what you should tweak. Here at Social Scousers, we believe 3 months. Our team of experts are determined to create the best strategy and execute with commitment and consistency.
While we implement organic approaches to build your followers and engagement, you may elect to allocate an advertising budget to expedite this process and grow faster. For companies wanting to speed up results, we recommend putting money in to a paid advertising campaign to build followers or engagement. How much? Typically the more you spend, the more results you will get. Your Social Scousers account manager can discuss in further depth.
Nope. No set up fee. We do not believe in charging a set up fee as our plans cover this work already.
minimum agreement length
The minimum agreement length 2 months. This should be agreed before business begins. Our team of experts are determined to create the best strategy and execute with commitment and consistency. With this in mind, our minimum contract is 2-months so we can begin to provide results for our work.
What if i have specific promotions and posts I want to make
If you have any specific promotions or posts you want us to make for your company all you need to do is email our support team or your social media expert at anytime and we will post your promotion as soon as we can!
With a great graphics team at Social Scousers, we can develop unique content that fits your brand. We have access to stock photography, graphic design software, as well as relevant news sources. We can use this to develop content to engage your audience. We also have a fantastic in house photography team.
what if i still want to post
If you want to continue posting to your social media channels while we are posting, that is completely fine! We just ask that you communicate posts before they are made. After all, they are YOUR channels!
how do you know what to post for my company
After you select your plan and checkout, you will be immediately be contacted to set up an intro call with one of our social media experts. Here we will ask you to go into great detail about your business, what you do, who you serve and what you're trying to accomplish. Once we have these details, your dedicated social expert will review everything, conduct even more research and then begin to post content for your business.
my question isn't here..
That's ok. We can still help! Please send us an email to firstname.lastname@example.org